Each service is productized, scoped, and priced. No mystery quotes. No vague "AI strategy" engagements. Real deliverables, on real timelines, for real businesses.
SYS.01
The Providence Operational Audit
See where AI can actually move the needle.
Most business owners know they should be doing more with AI. They just don't know where to start, what's realistic, or what the actual ROI looks like for their operation. The Audit is a two-week diagnostic engagement that answers those questions with specificity.
What you get
- —90-minute intake call with you and key staff
- —3–5 days of operations observation (remote — screen shares, documentation review, team conversations)
- —A written 15–25 page report identifying the top 5 highest-ROI AI opportunities specific to your business
- —A 90-minute strategic presentation walking through findings and recommendations
- —Two follow-up email exchanges within 30 days
Who it's for: Owner-operators in healthcare, trades, retail, or professional services who want clarity before they invest in AI.
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$1,500
SYS.02
The Providence Build
The custom AI system your business actually needs.
You've identified the problem. You know AI can help. Now you need someone to actually build it — not draft slides about it. The Build is a scoped engagement that delivers working AI infrastructure to your business, deployed in your environment, with your team trained to use it.
What you get
- —Detailed kickoff and requirements scoping
- —Architecture document delivered in Week 1
- —Custom AI system built, tested, and deployed
- —Team training (one 2-hour session plus recorded materials)
- —30 days of post-launch support and tuning
- —Source code and workflow access — you own what we build
Builds we offer
Click any build for a quick rundown of what it does.
AI Agent Development Custom autonomous agents for your workflows.
Bespoke AI agents that handle multi-step work — research, monitoring, decision support — built on your data and deployed in your environment. You own the system.
Fraud & Anomaly Detection Real-time risk scoring on every transaction.
Scores every order or transaction as it happens and flags high-risk ones for review before they cost you — the kind of system already saving a manufacturer thousands of dollars a year.
Voice Receptionist An AI that answers every call, 24/7.
A natural-sounding voice agent that answers calls, books appointments, and routes inquiries around the clock — for a fraction of a human receptionist. Offered as a managed monthly service.
AI Chatbot / Knowledge Assistant A site assistant that actually knows your business.
A retrieval-grounded chatbot trained on your real content — answers customer and staff questions accurately, on your site or internally. Private and owned, not a generic bot.
Trends & Inventory Agent See demand and stock shifts before they bite.
An agent that watches your sales and inventory data, surfaces trends, and flags reorder and overstock risks — turning raw numbers into plain-English guidance.
Lead Generation System A pipeline that finds and warms prospects.
Automated prospect research, qualification, and personalized first-touch outreach — so your pipeline fills without you living in spreadsheets.
Website Build / Redesign A fast, modern site you fully own.
We design and build a professional, fast website on a stack you own — no template lock-in, no monthly platform tax. Built to convert and easy to maintain.
Content & Ops Automations Kill the repetitive busywork.
Automations for the work that eats your week — content repurposing, document drafting, data entry, routing — tailored to how your team actually operates.
Recurring Security Sweep Ongoing checks that nothing risky changed.
An agent that periodically sweeps your systems for risky changes — new admin access, remote-access tools, suspicious installs — and sends a plain-English report. Monitoring and hygiene, not a security guarantee.
Document Ops Agent Turn stacks of documents into clean, routed data.
Extracts, classifies, and validates invoices, orders, forms, claims, and contracts — then routes the exceptions to a human and logs every decision. Kills hours of manual entry, on your data, in your environment.
Revenue Ops Agent Score leads, draft quotes, follow up — automatically.
Scores and routes incoming leads, drafts proposals and quotes from messy intake, runs follow-up sequences, and keeps your CRM clean — with your approval required on anything sensitive before it sends.
Operational Intelligence Dashboard Your numbers, read for you every week.
A single view that watches pricing, cash, inventory, and risk signals and delivers a plain-English weekly owner brief with anomalies flagged — the decision layer sitting on top of the data you already have.
Pricing Intelligence Smarter prices, backed by your own data.
Recommends and stress-tests prices and quotes using your costs, history, and demand signals — one of the fastest-growing AI categories for small business, and one that tends to pay for itself.
Client Onboarding Orchestrator Every new client, handled the same way.
Automates the onboarding gauntlet — intake forms, document collection, welcome sequences, task setup, and CRM updates — so every client gets a consistent, professional start without the manual chase.
Agent Governance & Control Layer Guardrails, approvals, and an audit trail for every agent.
Monitoring, error alerts, human-approval gates, quality checks, and cost tracking with a full audit log for the AI running your business — so your automations stay safe, accountable, and under control.
Vertical Intake Packs Pre-built intake tuned to your industry.
Ready-made intake and triage flows for your field — patient intake for healthcare, job intake for trades, order-risk intake for e-commerce — deployed fast and shaped to how you actually work.
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$3,000+ — with documented add-ons for additional integrations, dashboards, or multi-location rollouts
SYS.03
Stewardship Retainer
Your fractional AI operations partner.
AI systems aren't "build it once and forget it" infrastructure. They need monitoring, optimization, and continuous improvement as your business evolves. The Stewardship Retainer is the ongoing relationship that keeps your AI infrastructure working — and growing.
What you get
- —Continuous monitoring of all systems built by Providence AI
- —Monthly system health report
- —One new automation build per month (small-to-medium scope)
- —Quarterly strategic review session
- —Email or Slack response within one business day
- —Priority support
- —Ongoing optimization as your business changes
Who it's for: Clients who have completed at least one Build engagement.
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$600+/month
SYS.04
The Cornerstone
Capture the operational knowledge that built your business.
The most valuable system in most small businesses is the one in the owner's head. The decision frameworks. The customer relationships. The pricing logic. The vendor history. The judgment calls that took twenty years to develop. When the owner steps out, that knowledge walks out the door with him.
The Cornerstone changes that.
What it is
An 8–12 week engagement to capture, structure, and operationalize the tacit knowledge that runs your business — turning it into an AI-augmented system your team can query, contribute to, and learn from. This is the work that turns a successful business into a transferable asset.
What you get
- —4–6 weeks of extensive owner interviews (recorded, with detailed notes)
- —A structured knowledge base built in your environment
- —Documentation of SOPs, decision frameworks, customer profiles, vendor relationships, and pricing logic
- —AI agents connected to the knowledge base for querying and synthesis
- —Team training on how to use and contribute to the system
- —60 days of post-launch support and refinement
Who it's for: Owner-operators who have built a successful business on personal expertise and are starting to think about succession, scaling, stepping back, or simply operating with less stress.
View investment
Starting at $20,000 — custom quotes for businesses above $10M revenue
Not sure which is right for you?
Most engagements start with the Audit — it's the lowest-commitment way to find out where AI can actually help your business. From there, the right path becomes clear.